What if I’m already onboarded on the retail platform?

We can offer a fast track enrollment with Chat Broker if you have already onboarded on the retail platform.
How fast is the settlement?

Typically one business day for fiat trades, cryptocurrency settlements will be upon several confirmations on the Blockchain.
What is the minimum trade size?

Our minimum trade size is $50,000 CAD or equivalent in other fiat currencies.
What language is available at the trade desk?

We currently offer services in English, Chinese (Mandarin & Cantonese), and other languages upon request.
What cryptocurrencies do you offer?

Please refer to the support article for our current listings.
What fiat currencies do you offer?

We currently offer USD, CAD, EUR, GBP, AUD, and NZD.